At AirportRides, your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our website and transfer booking services.
Last updated: May 2025
Information We Collect
Personal details you provide when booking a transfer — including your name, email address, phone number, flight details, and pick-up/drop-off locations.
Payment information is processed securely by our payment processors (Stripe) and is never stored on our servers.
Non-personal data such as IP address, browser type, device information, and on-site behaviour, collected via cookies and analytics tools for service improvement.
How We Use Your Information
To confirm and fulfil your transfer booking and keep you updated on its status.
To send booking confirmations, driver details, and any service-related communications.
To improve our platform, personalise your experience, and conduct internal analytics and research.
To comply with legal obligations and prevent fraud or misuse of our services.
Sharing Your Information
We do not sell, rent, or trade your personal data to third parties.
Your booking details are shared with the assigned transfer operator only to the extent necessary to fulfil your journey.
We may share information with trusted service providers (payment processors, cloud infrastructure, analytics) under strict data-processing agreements.
We will disclose information where required by law, court order, or a competent regulatory authority.
Cookies & Tracking
We use essential cookies to keep your session active and your booking preferences saved during your visit.
Analytics cookies (e.g. Google Analytics) help us understand how visitors use our site so we can improve the experience. These can be disabled via your browser settings.
We may use pixel tracking for advertising measurement (Meta, Google Ads). You can opt out through those platforms' ad preference centres.
Data Security
We implement industry-standard security measures — including TLS encryption, access controls, and regular security reviews — to protect your data.
While we take all reasonable steps to secure your information, no internet transmission is 100% guaranteed to be secure.
Your Rights
You have the right to access, correct, or request deletion of any personal data we hold about you.
You can opt out of marketing emails at any time using the unsubscribe link in any email we send.
To exercise your rights, contact us at info@airportrides.com. We will respond within 30 days.
Data Retention
Booking records are retained for up to 7 years to comply with financial and legal obligations.
Account data is deleted upon request or after 3 years of account inactivity, whichever comes first.
Changes to This Policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect any changes.
Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out: